REFUND POLICY
We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
CANCELLATION POLIC
Suited and Booted Dubai has “NO cancellation policy”. Tailored Suits are customised to the client’s requirements and measurements therefore, the Client is encouraged to commit and decide fully before placing a custom suit order.
Frequently Asked Questions
Bespoke tailoring involves creating custom-made clothing tailored to an individual’s specific body measurements and style preferences.
Our process begins with a consultation to understand your needs, followed by taking precise body measurements. After this the garment is crafted based on these measurements and refined to meet your unique specifications, over the course of 3 fittings
Bespoke tailoring offers a fully personalised experience, ensuring the highest level of customisation, and providing a garment which is unique to the individual in terms of fit and style
Our typical turnaround time is 2-3 weeks from your first consultation to delivery. We also offer a fast-track service if required, and based on availability.
At Suited & Booted, we stock thousands of fabrics from a selection of premium Italian and British brands including Drago, Loro Piana, Scabal, Zegna and Drapers - ensuring we will have something to suit every individual taste and requirement.
Alongside formal wear, we offer an extensive casual wear collection, all fully tailored to you.
Any garment you have made with us comes with complimentary alterations for the lifespan of the item. You can come back as many times as you wish for adjustments.
Our suits are priced based on fabric selection. Our 2 piece suits start from 3000AED, and can then range up depending on your fabric choice. We also offer tailored separates such as trousers, business shirts and blazers.
Bespoke tailoring allows for the highest level of customisation, including your personal choice of all styling details such as the jacket lining, lapel style, button choices and more.
At Suited & Booted, we frequently tailor suits for the full wedding party. We can also take measurements over video call, allowing us to tailor suits for your groomsmen who may be based outside of the UAE.
Yes - we offer a full ladies range, with female tailoring specialists based in both our Dubai and Abu Dhabi locations.
Yes, we offer mobile appointments based on availability and where you are located in the UAE.
We proudly produce all garments in our own workshops here in Dubai, by our team of skilled tailors. This allows us full control over the quality and finish of our products from start to finish.
You can contact us through the booking form on our website, by phone, or via WhatsApp where one of our team will be happy to assist in booking a consultation for you.
