PRIVACY POLICY

This privacy notice for Suited & Booted Dubai (“Company”, “we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at https://www.suitedandbooteddubai.com/, or any website of ours that links to this privacy notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at ryan@suitedandbooteddubai.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics in the sections below.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Suited & Booted Dubai and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information?

We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe?

We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?

The easiest way to exercise your rights is by filling out our data subject request form available at this link, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:

  • Names
  • Email addresses
  • Phone numbers

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity, such as your name or contact information, but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this may include your IP address, device information, browser type, settings, pages viewed, searches, timestamps and other activity within the Services.
  • Device Data. We collect device data such as information about the computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this may include your IP address or proxy server, device and application identification numbers, location, browser type, hardware model, internet service provider or mobile carrier, operating system, and system configuration information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons depending on how you interact with our Services, including:

  • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. We may rely on the following legal bases:

  • Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as cooperating with a law enforcement body or regulatory agency, exercising or defending our legal rights, or disclosing information as evidence in litigation.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or those of a third party.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with certain categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

The categories of third parties we may share personal information with include:

  • Social Networks
  • Sales & Marketing Tools
  • Performance Monitoring Tools
  • Retargeting Platforms

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law, such as for tax, accounting, or other legal requirements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise the information or, if this is not possible, securely store and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process.

However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

If we learn that personal information from users under 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under 18, please contact us at ryan@suitedandbooteddubai.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information.

In some regions, such as the EEA and UK, you have certain rights under applicable data protection laws. These may include the right to request access to and obtain a copy of your personal information, request rectification or erasure, restrict the processing of your personal information and, where applicable, exercise rights to data portability.

In certain circumstances, you may also have the right to object to the processing of your personal information. We will consider and act upon requests in accordance with applicable data protection laws.

Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

Cookies and similar technologies. Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Doing so may affect certain features or services of the website.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate your choice not to be tracked online.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of those third parties.

If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible.

If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at ryan@suitedandbooteddubai.com or contact us by post.

Suited & Booted Dubai
Goshi Warehouse City – Warehouse 8
19D Street – Al Quoz Industrial Third
Al Quoz – Dubai
United Arab Emirates

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, change that information, or request deletion. To make a request, please contact us at ryan@suitedandbooteddubai.com.

15. PAYMENT PRIVACY POLICY

All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.

https://www.suitedandbooteddubai.com will not pass any debit/credit card details to third parties.

Suited & Booted Dubai is not responsible for the privacy policies of websites to which it links. If you provide information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact those entities directly if you have questions about their use of the information they collect.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet requirements and standards. Customers are encouraged to visit these sections regularly to remain informed about changes to the website. Modifications will be effective on the day they are posted.

Frequently Asked Questions

Bespoke tailoring involves creating custom-made clothing tailored to an individual’s specific body measurements and style preferences.

Our process begins with a consultation to understand your needs, followed by taking precise body measurements. After this the garment is crafted based on these measurements and refined to meet your unique specifications, over the course of 3 fittings

Bespoke tailoring offers a fully personalised experience, ensuring the highest level of customisation, and providing a garment which is unique to the individual in terms of fit and style

Our typical turnaround time is 2-3 weeks from your first consultation to delivery. We also offer a fast-track service if required, and based on availability.

At Suited & Booted, we stock thousands of fabrics from a selection of premium Italian and British brands including Drago, Loro Piana, Scabal, Zegna and Drapers - ensuring we will have something to suit every individual taste and requirement.

Alongside formal wear, we offer an extensive casual wear collection, all fully tailored to you.

Any garment you have made with us comes with complimentary alterations for the lifespan of the item. You can come back as many times as you wish for adjustments.

Our suits are priced based on fabric selection. Our 2 piece suits start from 3500AED, and can then range up depending on your fabric choice. We also offer tailored separates such as trousers, business shirts and blazers.

Bespoke tailoring allows for the highest level of customisation, including your personal choice of all styling details such as the jacket lining, lapel style, button choices and more.

At Suited & Booted, we frequently tailor suits for the full wedding party. We can also take measurements over video call, allowing us to tailor suits for your groomsmen who may be based outside of the UAE.

Yes - we offer a full ladies range, with female tailoring specialists based in both our Dubai and Abu Dhabi locations.

Yes, we offer mobile appointments based on availability and where you are located in the UAE.

We proudly produce all garments in our own workshops here in Dubai, by our team of skilled tailors. This allows us full control over the quality and finish of our products from start to finish.

You can contact us through the booking form on our website, by phone, or via WhatsApp where one of our team will be happy to assist in booking a consultation for you.