3. DELIVERY AND RETURNS POLICY – PRODUCTS
7 DAYS RETURNS
- You have 7 days to make a refund request after your order has been delivered.
EASY AND FREE RETURNS
You can return any product you have bought, and we will take care of the collection costs.
If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any delivery fees applied.
If your purchase is found to be counterfeit, you will receive a full refund
- Free Delivery
- Delivery to customers within the UAE will be less than 10 days if item is in stock
- Customer’s will receive payment confirmation by email within two workings days of the payment being confirmed
- Policy Limits – Applicable to All Policies
The maximum amount we will reimburse for repair or reimbursement of a covered item is if the cost of repair falls within the range of the purchase price of the product. In the case of reimbursement of goods, a depreciation scale will be used against the product which is based on when the claim was been reported.
- · ‘’Refunds will be done only through the Original Mode of Payment”